For any organization in any market anywhere in the world, the first step to creating a brand guidebook your team will actually use is to assess what elements your team actually needs.
Without question, your creative teams will find value in the full details provided in the now-traditional encyclopedic style book. Sharing that in-depth technical resource with the rest of your employees, however, is simply overkill. Branding is an exercise in simplifying the way your organization visually represents itself — the first step in successful branding is simplifying how you set brand expectations with your teams.
1 | Assess Your Brand’s Touchpoints — Where Do You Need To Be Consistent?
The single most important job your brand has is to provide a consistent appearance for your customers and partners. Consistency is reassuring and affirming — it signals that they’ve found the right place, and are communicating with someone who can help.
Your organization may have many touchpoints or only a few. No matter the total, these comprise the entire foundation of your brand. Consider carefully how you expect your employees to represent your organization at each.
2 | Determine The Absolute Minimum Your Team Needs To Know To Represent Your Brand
This is where most brand guidebooks fail. Recognize that most employees don’t need to know the technical details or the philosophical rationale behind every brand decision — they just need the top-line essentials.
In many organizations, that list of essential items will be simply how to get the correct logos, colors, and fonts for presentations and email communications. It may also include dress code and conversation expectations for those companies with a retail sales or on-site service model.
3 | Find A Way To Make Only Those Essentials Easy To Find, Learn, And Share
Here is where a short video presentation can make all the difference. According to Forrester Research, employees are 75 percent more likely to watch a video than to read documents, emails or web articles. More engaging than text, video can make your message memorable, and helps you to highlight exactly what your people need to know.
Moreover, video helps you create a valuable reference resource for your company. A quick recorded rundown of your brand standards is a tool that can be easily included in your onboarding programs, and also provides front line managers with a simple way to remind their teams to follow protocol.
Best of all, for Panopto customers, your Panopto video library automatically indexes every word spoken and every word that appears onscreen in your recordings, so that any employee who needs to find a specific detail (like Hex color codes or the right font for web use) can quickly search across every video in your company archives and find exactly what they were searching for — and even instantly fast forward to the specific relevant moment.