Videos uploaded by user “NRHA tv”
Merchandising Tips from a Small Store
Use this video to help employees learn some of the merchandise techniques used in small stores.
Views: 9012 NRHA tv
The Largest Hardware Store in the United States
Hartville Hardware in Hartville, OH.
Views: 27615 NRHA tv
Gross Margin Return on Inventory (GMROI)
The annual Cost of Doing Business Study from the North American Retail Hardware Association (NRHA) is the industry’s only inclusive benchmarking study and has been conducted annually for 99 years. The study provides detailed financial information from hardware stores, home centers and lumber/building material outlets. NRHA is creating a library of resources that will help you better understand and use the metrics presented throughout the Cost of Doing Business Study. These resources will be PDFs that include case studies from other retailers who have improved specific metrics, as well as videos you can share with your employees to train them to better understand the financial side of the business. The latest new resource takes a look at gross margin return on inventory (GMROI).
Views: 2061 NRHA tv
Using Technology to Improve Retail
In this video, we'll explore six areas of a home improvement store where technology can make your business more efficient, more secure and more profitable. For more information and to read the complete story from Hardware Retailing, go to http://theredt.com/smart-store
Views: 2094 NRHA tv
Managing Inventory in a Small Store
This video will help employees learn some of the techniques owners of small stores use to manage inventory.
Views: 56522 NRHA tv
An Innovative Approach to Urban Retailing
Since opening in March, North Meridian Hardware in downtown Indianapolis has gained a lot of attention for its fresh, contemporary store layout and community outreach efforts. In this video, store owner Keith Payne talks about how he's worked hard to make his urban store stand out.
Views: 931 NRHA tv
Innovative Loss Prevention Tactics
Buchheit Stores is making investigations related to shoplifting easier for the local police department with a couple of major loss prevention tactics. Brian Clubb, former law enforcement officer and corporate loss prevention officer with Buchheit Stores, explains the security measures that help the company mitigate loss.
Views: 41829 NRHA tv
Merchandising 911
This webcast will be a highly visual presentation that will help viewers transform their merchandising displays in just minutes. Whether it's endcaps, window displays or aisles, this webcast will address modern-day merchandising challenges and how to overcome those challenges with some creativity and basic training.
Views: 7453 NRHA tv
Port-A-Cool Introduces New KuulAire Brand Name
Respected evaporation cooling system company, Port-A-Cool, introduces new residential system under the KuulAire brand name at National Hardware Show.
Views: 3881 NRHA tv
Push Mower Selling Tips
In this video, Ron Gladieux, President of Gladieux Home Center in Oregon, Ohio, shares how he helps customers decide which push lawn mower meets their needs the best. This video is a training tool training managers of home improvement stores can use in an employee meeting to get their employees ready for the spring selling season.
Views: 582 NRHA tv
How to Sell Paint
Want more ideas on how to sell paint in your hardware or home store? This featured video from Beacon Paint and Hardware in New York City will show you how to capitalize on paint.
Views: 3485 NRHA tv
The Importance of Team Building
At HPM in Kailua-Kona, Hawaii, employees regularly participate in team-building activities. The benefits of those times together are numerous, including improved communication, comradery among employees who don’t normally work together and increased respect for each other. In this video, Tracie White, talent development manager for HPM, guides employees through a team building activity and reflects on the value it has for the store.
Views: 419 NRHA tv
How to Sell More Electrical Supplies
Nate Albert, store manager of Kin-Ko Ace, located in Lockport, Ill., shows how he drives more sales in his electrical department.
Views: 10551 NRHA tv
Steve Draeger from United Hardware Looks Ahead to 2011
NRHA TV caught up with Steve Draeger from United Hardware at their January Market to see what's in store for 2011.
Views: 613 NRHA tv
Bass Pro Merchandising
Many retailers have said they look outside the home improvement industry for inspiration when they try to find ways to make their stores more exciting and compelling for customers. One retailer often cited is Bass Pro Shops, which has made its name as one of the most creative and entertaining retailers in the marketplace today. In fact, its 56 stores in the U.S. and Canada attract an annual average of 112 million visitors, more visitors than a Disney property attracts in a year. We asked Larry Whiteley, who is the manager of communications and outdoor education for the company, to tell us what it is that makes Bass Pro unique. After watching this store tour, stay tuned for the October issue of Hardware Retailing where we'll look to more retailers outside the industry for best-in-class merchandising ideas.
Views: 1056 NRHA tv
Interview with Pat Farrah, Co-Founder of The Home Depot
Pat Farrah, co-founder of the Home Depot, spoke with NRHA TV about the 2010 National Hardware Show and how the industry has changed since he entered the market more than 40 years ago.
Views: 4533 NRHA tv
Local Goods
Editors from Hardware Retailing visited locally owned stores in Indianapolis to find examples of local housewares products retailers can incorporate into their offerings.
Views: 489 NRHA tv
Improve Your Average Transaction Size
Share this video with your team to help them better understand average transaction size and how they can impact this metric. Visit http://www.hardwareretailing.com/codb-transaction-size to download the PDF, which includes strategies on how to improve average transaction size and case studies of other retailers.
Views: 2395 NRHA tv
Engaging the Customer
In this video, Andy Kuenning, Store Manager of Western Ohio True Value in St. Henry, Ohio, shares how to properly greet and assist customers. This video is a training tool training managers of home improvement stores can use in an employee meeting as a refresher on good selling techniques.
Views: 508 NRHA tv
Understanding the Payroll-Sales Metric
Share this video with your team to help them better understand how payroll impacts a business and how they can help improve this metric by focusing on productivity. Visit http://www.hardwareretailing.com/understanding-payroll to download a PDF that accompanies the video and includes strategies on how to improve payroll along with case studies of other retailers.
Views: 502 NRHA tv
Hardware Retailing is More than a Magazine
Listen to retailers and manufacturers in the home improvement industry speak about why the Hardware Retailing brand is important to them and their businesses.
Views: 168 NRHA tv
HGTV's Lisa LaPorta at the 2010 National Hardware Show®
Lisa LaPorta, design star on HGTV's "Designed to Sell" and "Designing for the Sexes," launched her new product line of outdoor patio furniture by Jordan Manufacturing at the National Hardware Show®.
Views: 2376 NRHA tv
Sunshine Ace Remodels Store with Help from Community
Sunshine Ace Hardware recently completed a remodel of their store in Naples, Fla. Michael Wynn, board chairman and president of the company, explains what's unique about the store's remodel, including how he integrated input from the community with innovative merchandising to create a fresh and exciting retail experience. To plan and implement the remodel, Wynn called on The Farnsworth Group and Jeff Dietrich of CBI Technologies.
Views: 664 NRHA tv
Adra Kennard: 2014 Young Retailer of the Year
Adra Kennard Kennard Ace Hardware, Newberry, Fla. President Not long after she took over the store when her father retired, Kennard doubled the total square footage of the family business and tripled the sales volume. She directed the opening of three stores and used her keen sense of what the customer wants to help her shape her product mix. She is an active member of four area Chambers of Commerce in the communities where her stores serve and contributes to numerous non-profit organizations.
Views: 571 NRHA tv
Roush Hardware Finds Better Employees in a Down Economy
Rick Dye from Roush Hardware in Dublin, Ohio discusses his experience hiring employees in a down economy.
Views: 283 NRHA tv
A Look Around McGuckin Hardware
With 18 departments and 60,000 square feet of selling space, McGuckin Hardware in Boulder, Colo., has made a name for itself as the place that carries everything. Randy Dilkes, store manager, tells us a little about the history of McGuckin and gives us some behind-the-scenes insights to the store's diverse product mix.
Views: 1377 NRHA tv
Orgill Reveals Canadian-Compliant Model Store
At its 2012 Spring Dealer Market, Orgill Inc., presented three model stores for attendees to browse. An all Canadian-compliant set featured Canadian and American-manufactured products that complied with Canadian saftey and packaging requirements.
Views: 1130 NRHA tv
"Energize Your Employees"
Elliot Greenberg, JC Licht, Illinois For more information about NRHA's Retail Management Certification Program visit www.nrharmcp.com or hear what others are saying at www.nrharmcp.com/testimonials.
Views: 164 NRHA tv
Difficult Customers
In this video, Pat Sullivan, owner of Sullivan Hardware in Indianapolis, shares how he instructs his employees to deal with difficult customers. This video is a training tool to help training manager of home improvement stores teach employees how to deal with difficult customers. It is part of NRHA’s Trainer’s Toolbox series.
Views: 897 NRHA tv
Introduction to the Inventory Cycle
Use this video to review the basic elements of the inventory cycle.
Views: 2318 NRHA tv
Oxford Feed and Lumber Takes Farm and Ranch to the Next Level
In Oxford, Pa., Larry Drennen of Oxford Feed and Lumber has made his store a destination for everything farm and ranch. From a variety of horse feed to accessories and giftware, Drennen has turned a niche category into a major opportunity.
Views: 689 NRHA tv
Differentation through Assortment Planning
As the race for customer service gets harder, independent retailers must think of creative ways to differentiate their stores. In this month's vlog, Managing Editor Jaime Koch walks you through her top five tips for finding inspiration on new and unique product lines.
Views: 1260 NRHA tv
How to Sell Building Materials
What are high-performance lumber and building material retailers doing to keep their businesses profitable, especially in light of the recent economy? This webinar will explore trends in this important business segment and how retailers are responding. It comes down to strengthening fundamentals of retail and improving efficiency.
Views: 11998 NRHA tv
Meagan McCoy Jones: 2013 Young Retailer of the Year
As a fourth-generation executive, Jones began her career in the family business as an Assistant Store Manager, and then transitioned to the business' headquarters team in 2008. She worked to centralize sales and consolidate delivery routes with McCoy's delivery fleet, and is dedicated to developing a strong legacy plan to ensure that the 84 stores, $600 million operation continues to thrive for many years to come.
Views: 447 NRHA tv
The $100,000 Difference
Do you operate a typical or high-profit home improvement store? Check out this video to see how Bill, a hardware store owner, goes from operating a typical hardware store to a high-profit one, earning $100,000 more in profit each year. Then visit TheRedT.com/codb to learn more about the North American Retail Hardware Association’s Cost of Doing Business Study.
Views: 204 NRHA tv
How-to Sell: Selling to Women
Female Factor Corporation CEO and Author of the new book "What She Buys" offers hardware retailers tips on becoming more female friendly following her keynote on the NRHA stage at the 2010 National Hardware Show®.
Views: 2273 NRHA tv
Attracting Contractor Customers Through Tool Sales
Joe Araiza of Ganahl Lumber discusses how the company has positioned itself as the go-to place for contractors and professionals looking to stock up on hand and power tools. From hosting demo days in the stores to providing deep discounts during major tool sales, Araiza explains how Ganahl has worked hard to create relationships with all of its customers.
Views: 1055 NRHA tv
Tips for Selling a 4-Step Lawn Care Program
This video will review some basic product knowledge your employees need to know when selling a 4-step lawn care program.
Views: 334 NRHA tv
Tailgate Products Area at the 2010 National Hardware Show®
NRHA's Emily Groen visits vendors in the tailgate products area at the 2010 National Hardware Show® in Las Vegas.
Views: 573 NRHA tv
Why Hardware Retailing is the Market Leader
Dan Tratensek, Publisher of Hardware Retailing, discusses the most effective ways you can deliver your brand message to the home improvement industry's 35,000+ retailers. www.hardwareretailing.com
Views: 200 NRHA tv
How-to: Sell the Whole Project, Not Just Products
Hardware Retailing magazine interviews Pat Deary, owner of Ace Hardware in Noblesville, Indiana, for his tricks on project upselling.
Views: 457 NRHA tv
Retailer Profile: Kief Hardware
The NRHA talks with Kief Hardware owner James Cabirac to learn more about him and his store.
Views: 327 NRHA tv
Brennen Jeffers: 2012 Young Retailer of the Year
Jeffers became general manager of an underperforming store after college and revived its reputation and performance. He removed underperforming merchandise, remodeled the interior to gain 1,500 square feet of retail space, increased SKU count from 5,000 in 2009 to more than 30,000 in 2011 and experienced a 20% increase in both 2010 and 2011 with increased gross margins.
Views: 293 NRHA tv
Gator Finishing Products at the 2010 National Hardware Show®
Ali Industries, Inc., makers of Gator Finishing Products introduces new sanding product innovations at the 2010 National Hardware Show®.
Views: 268 NRHA tv
Choosing the Best Paint Applicator
NRHA's Trainer's Toolbox series - Choosing the Best Paint Applicator
Views: 271 NRHA tv
Creating Your Own Niche in the Market
When people think of a traditional hardware store, they may not think fishing poles and sunglasses, but it's those very niches that drive and retain patrons at Titusville Ace Hardware in Titusville, Fla. Hear Bill Pastmerack, owner and Dale Bertels, manager, share with you the road to the niches that are helping drive all-around store sales.
Views: 1252 NRHA tv
Employee Motivation
As the old adage says—a happy employee makes for a happy customer. This webcast will explore simple yet effective ways to create a positive working environment for employees. Try some of these tips to let your employees know they are making a difference—it could mean more sales and less employee turnover.
Views: 2852 NRHA tv

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