In this video, we'll explore six areas of a home improvement store where technology can make your business more efficient, more secure and more profitable. For more information and to read the complete story from Hardware Retailing, go to http://theredt.com/smart-store
Views: 2610 NRHA tv
The annual Cost of Doing Business Study from the North American Retail Hardware Association (NRHA) is the industry’s only inclusive benchmarking study and has been conducted annually for 99 years. The study provides detailed financial information from hardware stores, home centers and lumber/building material outlets. NRHA is creating a library of resources that will help you better understand and use the metrics presented throughout the Cost of Doing Business Study. These resources will be PDFs that include case studies from other retailers who have improved specific metrics, as well as videos you can share with your employees to train them to better understand the financial side of the business. The latest new resource takes a look at gross margin return on inventory (GMROI).
Views: 2861 NRHA tv
This webcast will be a highly visual presentation that will help viewers transform their merchandising displays in just minutes. Whether it's endcaps, window displays or aisles, this webcast will address modern-day merchandising challenges and how to overcome those challenges with some creativity and basic training.
Views: 7526 NRHA tv
NRHA’s Retail Management Certification Program has helped leaders from more than 100 businesses sharpen their skills in strategic leadership, decision-making and retail operations management. Take a look at what business owners from across the industry have to say about their experience, and get an inside look at the program.
Views: 449 NRHA tv
Mr. Heater's HERO portable forced air heater features a built-in cordless 8-hour battery. This heater boasts a 35,000 BTU per hour capacity and provides heat to any work area-the HERO can heat spaces up to the size of a two-car garage. The HERO features a built-in rechargeable battery and can be charged in five hours. This heater can operate while charging and runs up to 12 hours on a 20-pound tank.
Views: 7481 NRHA tv
Share this video with your team to help them better understand average transaction size and how they can impact this metric. Visit http://www.hardwareretailing.com/codb-transaction-size to download the PDF, which includes strategies on how to improve average transaction size and case studies of other retailers.
Views: 2586 NRHA tv
Pat Farrah, co-founder of the Home Depot, spoke with NRHA TV about the 2010 National Hardware Show and how the industry has changed since he entered the market more than 40 years ago.
Views: 4689 NRHA tv
Buchheit Stores is making investigations related to shoplifting easier for the local police department with a couple of major loss prevention tactics. Brian Clubb, former law enforcement officer and corporate loss prevention officer with Buchheit Stores, explains the security measures that help the company mitigate loss.
Views: 72449 NRHA tv
NRHA TV caught up with Steve Draeger from United Hardware at their January Market to see what's in store for 2011.
Views: 623 NRHA tv
At HPM in Kailua-Kona, Hawaii, employees regularly participate in team-building activities. The benefits of those times together are numerous, including improved communication, comradery among employees who don’t normally work together and increased respect for each other. In this video, Tracie White, talent development manager for HPM, guides employees through a team building activity and reflects on the value it has for the store.
Views: 586 NRHA tv
At its 2012 Spring Dealer Market, Orgill Inc., presented three model stores for attendees to browse. An all Canadian-compliant set featured Canadian and American-manufactured products that complied with Canadian saftey and packaging requirements.
Views: 1152 NRHA tv
Midwest Fastener—Sponsor of 2016 Young Retailer of the Year
Views: 210 NRHA tv
NRHA’s Retail Management Certification Program is a college-level leadership and retail management program developed by independent retailer for independent retailers in conjunction with Butler University. Program graduates and past sponsors share details of their experience with the program including the aspects they benefited from: development of leadership and retail management skills, one-on-one business coaching, a lifetime network of peers and a ROI from a completed business improvement project.
Views: 497 NRHA tv
At DeNault's True Value Hardware in Southern California, owner Ruth DeNault uses a variety of advertising methods to promote her stores. Check out how she combines circulars, YouTube videos and social media to get the most out of her advertising dollars.
Views: 582 NRHA tv
In this video, Andy Kuenning, Store Manager of Western Ohio True Value in St. Henry, Ohio, shares how to properly greet and assist customers. This video is a training tool training managers of home improvement stores can use in an employee meeting as a refresher on good selling techniques.
Views: 553 NRHA tv
Joe Araiza of Ganahl Lumber discusses how the company has positioned itself as the go-to place for contractors and professionals looking to stock up on hand and power tools. From hosting demo days in the stores to providing deep discounts during major tool sales, Araiza explains how Ganahl has worked hard to create relationships with all of its customers.
Views: 1064 NRHA tv
In this video, Ron Gladieux, President of Gladieux Home Center in Oregon, Ohio, shares how he helps customers decide which push lawn mower meets their needs the best. This video is a training tool training managers of home improvement stores can use in an employee meeting to get their employees ready for the spring selling season.
Views: 613 NRHA tv
Share this video with your team to help them better understand how payroll impacts a business and how they can help improve this metric by focusing on productivity. Visit http://www.hardwareretailing.com/understanding-payroll to download a PDF that accompanies the video and includes strategies on how to improve payroll along with case studies of other retailers.
Views: 541 NRHA tv
As the old adage says—a happy employee makes for a happy customer. This webcast will explore simple yet effective ways to create a positive working environment for employees. Try some of these tips to let your employees know they are making a difference—it could mean more sales and less employee turnover.
Views: 2864 NRHA tv
Do you operate a typical or high-profit home improvement store? Check out this video to see how Bill, a hardware store owner, goes from operating a typical hardware store to a high-profit one, earning $100,000 more in profit each year. Then visit TheRedT.com/codb to learn more about the North American Retail Hardware Association’s Cost of Doing Business Study.
Views: 254 NRHA tv
In Oxford, Pa., Larry Drennen of Oxford Feed and Lumber has made his store a destination for everything farm and ranch. From a variety of horse feed to accessories and giftware, Drennen has turned a niche category into a major opportunity.
Views: 715 NRHA tv
At Green Mountain Ace Hardware in Lakewood, Colo., Todd Erwin, operations officer, decided to expand into an outdoor living center in 2002 and it has grown to become one of his most profitable departments since. Now, Green Mountain Ace has everything from lawn treatments to bird feeders and an array of solar lighting. Check out how his store stays successful in outdoor living year-round, despite the weather.
Views: 506 NRHA tv
Many retailers have said they look outside the home improvement industry for inspiration when they try to find ways to make their stores more exciting and compelling for customers. One retailer often cited is Bass Pro Shops, which has made its name as one of the most creative and entertaining retailers in the marketplace today. In fact, its 56 stores in the U.S. and Canada attract an annual average of 112 million visitors, more visitors than a Disney property attracts in a year. We asked Larry Whiteley, who is the manager of communications and outdoor education for the company, to tell us what it is that makes Bass Pro unique. After watching this store tour, stay tuned for the October issue of Hardware Retailing where we'll look to more retailers outside the industry for best-in-class merchandising ideas.
Views: 1068 NRHA tv
Originally created in 1990, "Our Three Pennies of Profit" retail training video helps independent retail hardware store, home improvement center and lumberyard owners and retail store managers better communicate the fundamental elements of retail profit and loss to their employees.
Views: 1104 NRHA tv
With 18 departments and 60,000 square feet of selling space, McGuckin Hardware in Boulder, Colo., has made a name for itself as the place that carries everything. Randy Dilkes, store manager, tells us a little about the history of McGuckin and gives us some behind-the-scenes insights to the store's diverse product mix.
Views: 1407 NRHA tv
What are high-performance lumber and building material retailers doing to keep their businesses profitable, especially in light of the recent economy? This webinar will explore trends in this important business segment and how retailers are responding. It comes down to strengthening fundamentals of retail and improving efficiency.
Views: 13151 NRHA tv
As the race for customer service gets harder, independent retailers must think of creative ways to differentiate their stores. In this month's vlog, Managing Editor Jaime Koch walks you through her top five tips for finding inspiration on new and unique product lines.
Views: 1266 NRHA tv
Ryan's first major business changes resulted in sales increase of 186 percent over four years. After he opened a second location in 2008, a major recession hit the area. Business rebounded after Ryan invested in an advertising campaign. He opened a third location in 2014.
Views: 180 NRHA tv