Videos uploaded by user “Comarch Services”
Comarch – Modern Data Management
Reach the customer with the right offer in the right time, while stimulating the sales exactly how you want. Data exchange and document management systems are here to improve your business in a constantly accelerating world. Learn more about Comarch data management here: https://www.comarch.com/trade-and-services/data-management/ The world is speeding up. Our lives are becoming more and more hectic. And so are our businesses. The clue to effectiveness comes in a form of an end-to-end approach to data exchange and document management. Reaching right customer with the right offer in the right time is an incredibly competitive factor. Support all of your sales processes at every stage. Communication along the whole supply chain needs to be faster. Data quality needs to be excellent. B2B Network is the foundation of day-to-day business transactions. Master Data Management is a key component. We should focus on an efficient exchange of consistent and complete products and partners' data. Trade Promotion management let you stimulate sales exactly where you want. Full integration of manufacturers, distributors and sales representatives helps you to manage and optimise the work of your sales team to increase their effectiveness and make your sales growth. E-invoicing provides faster data flow, faster payments, high-quality partners and on- boarding. We approach different legislations, we speak different languages, but the process is still the same. AP and AR Automation is designed to make business easier. This can be achieved by spending less time on manual processing, data entry, error handling and approvals. Procure to Pay systems are designed to provide control and visibility over the entire cycle of the transaction. Welcome to Comarch’s world – a global expert in providing innovative IT solutions. Data management is our thing. We exchange 600 000 documents within the Comarch’s community each year.
Views: 173744 Comarch Services
Smart City driven by innovation
Smart City - a single intelligent platform for the entire city life. Using modern technology to improve urban space. Interacting with citizens to increase quality of life. Learn more about Comarch Smart City: https://smartcity.comarch.com/
Views: 155465 Comarch Services
Information is power. Use this power to understand your customers
This is the knowledge without which you cannot make accurate decisions about your products, communication, pricing, and strategy. The key to understand customers is to discover their passion, unique angle, and perspective. More: http://www.comarch.com/trade-and-services/loyalty-marketing/smart-analytics/ http://www.comarch.com/trade-and-services/loyalty-marketing/social-mining/ Transcript Information is power. Use this power to understand your customers. This is the knowledge without which you cannot make accurate decisions about your products, communication, pricing, and strategy. The key to understand them is to discover their passion, unique angle, and perspective. Look at your customers. They will surprise you… They will inspire you... They will teach you… Their experience is what every company values the most. Let them lead you through their life… … let them show you the world from their vantage points. The world we live today brings you data. … But data itself does not guide anyone who does not know what they are looking for. Growing list of tasks… …Not enough time for informed decisions, too much information… … and now even more information. But this is not the knowledge that allows you to act effectively. Data is worth only as much as it brings you closer to understanding the customer. Algorithms, methods, transformations – surely this is what is needed to make sense out of the data. But this is not enough. Needs, choices, plans, dreams… This is the center of the universe for CRM and marketing systems. Data analytics need to deeply understand customers’ experience in interactions with your company. In Comarch we believe that information technology should fit the unique business needs of your company. It helps you deliver the similar experience of uniqueness to your customers. We have developed solutions that increase the efficiency of our clients’ business processes and build a competitive edge. Passion, curiosity, but first of all – respect – are what directs us in the development of customer analytics solutions. Where many people simply see the transaction, we see an opportunity to learn about your customers’ needs. The customers can express their opinions in many ways. Every piece of information is a small step on the journey to build the true understanding of their life and perspective. … Because this is what translates directly into the growth of your company's value. The process of gathering the data, analyzing it, and acting upon the discovered knowledge is a cycle of building customers’ loyalty and engagement. Customer, who feels truly appreciated enjoys visiting you, and recommends your products and services to others… … Also on the Internet. Thanks to social media, the voice of your customers is heard loudly and everywhere. Comarch gives you solutions that bring you closer to your customers, and strengthen your relationship with them. We do not offer customer analytics – we offer customer understanding. Information is power, and information means success – but only, if it brings you knowledge. Comarch. Know better, do better.
Views: 8100 Comarch Services
Comarch Loyalty Management - IT solution for comprehensive management of loyalty programs
One of the key challenges for customer-oriented enterprises is to find effective marketing methods to prevent customer migration and to win new ones. More: http://www.comarch.com/trade-and-services/loyalty-marketing/loyalty-management/
Views: 4919 Comarch Services
ICT Solutions from Comarch
Comarch ICT - are the services provided by a team of experienced professionals for large international clients based on advanced modern technologies . Portfolio Comarch ICT includes many different solutions such as: data centers, IT outsourcing, network services and others. More: http://www.comarch.com/trade-and-services/ict/ and http://www.comarch.com/trade-and-services/ict/data-center/ Transcript Thousands of possibilities. Billions of variables. Information overload. Despite differences, we can’t forget how much in common we have. We know that every company has its own story. However companies, just like people, have the same basic needs. Their constant development requires stability, a smooth flow of information, and made-to-measure tools. Thanks to them you are able to plan, implement, and finalize business projects. At the same time, you have to be sure about your data. That is why you need the best IT services in the world. This world is represented by Comarch. The Comarch ICT includes many different solutions that have evolved over the years: data center services, IT outsourcing, and IT networks. It perfectly combines personalization with advanced technologies to provide you the highest quality, safety, and full support on the international level. Comarch ICT team works with companies that are the world's leading suppliers of equipment and services. Our perfectly suited solutions are inseparably linked with our knowledge and outstanding experience. We are always one step forward. One step ahead of the competition. Comarch ICT. Everything in ONE place.
Views: 6169 Comarch Services
COMARCH EDI - Electronic Data Interchange
Comarch EDI is a comprehensive approach to communication with partners from all over the world (including suppliers, customers, logistics operators) and the exchange of product, commercial, logistics and financial data. Learn more: http://www.comarch.com/trade-and-services/edi/
Views: 8685 Comarch Services
What is EDI (Electronic Data Interchange)?
Comarch EDI one easy-to-use platform for all business partners in the supply chain. Find out more: www.comarchedi.com
Views: 22160 Comarch Services
Elektroniczna Wymiana Danych - Comarch EDI
Efektywna komunikacja B2B ze wszystkimi partnerami biznesowymi - bezpieczny i bieżący dostęp do wiarygodnych danych oznacza możliwość podjęcia szybkiej i właściwej decyzji. Dowiedz się wiecej: http://www.comarch.pl/handel-i-uslugi/edi/ http://www.comarchedi.pl
Views: 3728 Comarch Services
What is ECM (Enterprise Content Management)?
Comarch ECM is one of the Enterprise Content Management tools which, in a comprehensive way, makes it possible to control the information capital of a given enterprise stored in the form of business documents. This universal tool facilitates capturing and archiving any document, working on them and securely searching for them, and provides support for business processes associated with these documents. Comarch ECM ensures comprehensive support for procurement processes (Procure-to-Pay), handling of invoices (Accounts Payable), HR administration, logistics, managing contracts, company documentation management and a number of other areas. More: http://www.comarch.com/trade-and-services/ecm/
Views: 12181 Comarch Services
E-Invoicing: ECO friendly and human-friendly e-invoicing solution utilized worldwide
Learn more about Comarch Electronic Data Interchange Solution and reduce the cost of invoicing by 50-80%. Discover how it prevents from human errors, incorrect data, non-compliance between documents and takes care of applicable regulations. Comarch e-Invoicing: http://www.comarch.com/trade-and-services/edi/e-invoicing/ Transcript: Humans came from nature. As the years passed, humans developed skills, then technology and business. Now, history has come a full circle. The time has come for the human race, technology and business to work hand in hand with environment. The time has come for E-invoicing… …beacuse it’s eco-friendly and human-friendly. All sorts of disadvantages inherent to paper document processing are eliminated thanks to Comarch E-invoicing. No matter how big our expectations, or how high our standards or how many our norms It prevents human error, incorrect and missing data, and non-compliance between documents or applicable regulations. Through automation of the invoicing process your employees gain the fastest, most convenient and most reliable tool, improving data quality and saving their time. And your company profits. Electronic invoice handling processes reduce costs by 50-80%, so the investments related to its implementation can be recouped within 6 months. Comarch EDI E-invoicing is a proven solution ensuring the smooth flow of data with any business partner regardless of their technological maturity or geographical area. Thanks to our platform, thousands of users from different countries and industries are able to exchange millions of invoices monthly. Comarch EDI E-invoicing. It’s Ecological, Economic and human-friendly.
Views: 11783 Comarch Services
La información es poder. Use este poder para entender a sus clientes.
Sin estos conocimientos no podrá tomar decisiones acertadas sobre sus productos, comunicación, precios y estrategia. La clave para entenderlos es descubrir su pasión, su exclusivo punto de vista y perspectiva. Más información: http://www.comarch.es/servicios/comarch-crmmarketing/soluciones/comarch-smart-analytics/ http://www.comarch.es/servicios/comarch-crmmarketing/soluciones/comarch-social-mining/
Views: 2267 Comarch Services
Supermarkets of the future 1/2
Supermarkets of the future / Supermarkety Przyszłości Comarch http://www.comarch.com/trade-and-services/
Views: 40324 Comarch Services
Comarch Campaign Management
In today's market, only well targeted and personalized offers delivered at the appropriate time can generate real return on marketing investment. Customers expect the adaptation of the company's marketing to match their specific needs. More: http://www.comarch.com/trade-and-services/our-solutions/comarch-crmmarketing/solutions/comarch-campaign-management/
Views: 1788 Comarch Services
Comarch Travel CRM - Loyalty for Travel
More: http://www.comarch.com/trade-and-services/loyalty-marketing/loyalty-management-for-travel/
Views: 2140 Comarch Services
How to achieve master level of product data management?
This video shows how to optimize data product management and avoid erroneous data by using Comarch EDI Master Data Management. Comarch EDI MDM is a central catalogue of products that ensures effective management of product data both for retailers and suppliers. Learn more about Comarch EDI Master Data Management: http://www.comarch.com/trade-and-services/edi/ http://www.comarch.com/trade-and-services/edi/data-pool/ Transcript: Did you know that up to 30% of all data exchanged in Product Catalogues is inconsistent? This leads to decrease in sales, additional costs and waste of time… It influences not only retailers and manufacturers. If customers can’t find any information about the product online, they may overlook it! Fortunately, there is one solution that combines our industry experience and cutting-edge technology to avoid erroneous data. Comarch EDI is a Central Catalogue of Products that ensures effective management of product data. Adding and searching items is very intuitive. You can easily insert product details, like general information, logistic data or allergens. Attach photos if you need it. Use dedicated parameters for particular partner and define prices. The whole process requires only a few clicks. You have all needed information in a form of clear reports. Everything at your fingertips! Finally, retailers can be up-to-date all the time. They have direct access to current information about products which can be quickly and easily verified. It improves their efficiency! Integration of the Master Data Management platform with Comarch EDI provides a unique solution that guarantees the highest quality of data. All documents exchanged electronically are validated based on the current parameters entered into our solution. On the other hand, it is also a perfect tool for suppliers. Manufacturers and distributors can enter the product data for various partners in one place at their convenience. Comarch EDI affects the streamlining of supply chain processes. It makes the company more reliable and simply more efficient. Comarch EDI. The master level of data management.
Views: 7089 Comarch Services
Comarch Customer Engagement: your business powered by emotions
Games are hidden everywhere! Choosing a strategy, looking for fun, rivalry, challenges, achieving new skills, improving knowledge - these are all part of everyday reality. Open your company to new possibilities with Comarch Customer Engagement - the efficient solution for increasing engagement and motivating customers. More: http://www.comarch.com/trade-and-services/loyalty-marketing/customer-engagement/ Transcript: Whether or not we are aware of it, We play every day. Our decisions, actions and moves all have meaning… Most of them are based on game mechanics. Game mechanics in everyday life are fueled by three things: FUN…FRIENDS...and, of course, FEEDBACK. These elements naturally play a significant role in our lives. Games are hidden everywhere! Choosing a strategy, looking for fun, rivalry, challenges, achieving new skills, improving knowledge - these are all part of everyday reality. … in traffic … at work … or (even) during free time! The knowledge gained from using game mechanics in non-game scenarios can help achieve business goals and make strategies successful. Open your company to new possibilities with Comarch Customer Engagement - the efficient solution for increasing engagement and motivating customers. Comarch Customer Engagement offers a variety of gamification features, including the integration of beacons. You will be able to create targeted, location-based offers for each customer based on their preferences and previous activities, such as booking, search or transaction history. Our solution builds the engagement of users through challenges. To motivate your customers or your employees. To make their work fascinating and fulfilling. At the same time, you are able to check their progress and rate their performance! Comarch gives you solutions that bring you closer to your customers, building strong and meaningful relationships that benefit your brand. Comarch Customer Engagement taps into natural human behavior and psychology: our natural curiosity, competitive spirit, teamwork, and the desire to learn and develop. We also believe that loyalty programs should fit the unique business needs of your company. We help you deliver the similar experience of uniqueness to your customers. That is why our solution provides personalized feedback for users in the form of custom notifications. Our JetBlue TrueBlue Badges case study proves how well these techniques work! Comarch Customer Engagement builds the new meaning of loyalty. Loyalty fueled by real engagement and rivalry, custom built on top of your company’s products, services and values. Success describes us! Our solution is appreciated across the world. Because it is flexible, customizable and modular. This is the answer to your business needs. Comarch. Your business powered by emotions.
Views: 16467 Comarch Services
Comarch Innovation Day in Tokyo 2017
In 2017 Comarch, a global provider of software and services for business, entered the Japanese market officially, by opening a new office in Tokyo. Comarch Innovation Day is our way to introduce our company to our Japanese customers, and gather innovation experts from various industries for a unique chance to exchange knowledge and obtain practical advice on how to leverage the latest technology innovations to grow your business and get ahead of your competitors. Read more about Comarch: https://www.comarch.com/trade-and-services/loyalty-marketing/
Views: 2699 Comarch Services
Comarch Global Operations Center -  anywhere, anytime to support your business
Comarch Global Operations Center brings powerful functionalities, automated systems and tools for performance visualization and monitoring IT health for our clients’ environments. Read more: https://www.comarch.com/trade-and-services/ict/network-operations-center/
Views: 312 Comarch Services
Everything starts with loyalty - Customer Loyalty Management
Loyalty is the basis of interpersonal relationships built on positive emotions. Find out how to create strong loyalty linkage between customers and company. http://www.comarch.com/trade-and-services/loyalty-marketing/loyalty-management/ Any questions? Read our FAQ: http://www.comarch.com/trade-and-services/loyalty-marketing/faq-loyalty-marketing/ Transcript Everything starts with loyalty. Loyalty is the basis of interpersonal relationships built on positive emotions. There is a connection between loyalty, correct communication and understanding of each other’s needs. Loyalty is emotions. It also has a huge business potential. People are linked with their favorite places, companies and brands but customers have different needs. There are various ways to communicate with them and draw them into a conversation. Utilize innovative Comarch tools, which help establish loyalty; bring real benefits, and measurable results – both to your company and your clients. We create solutions as mobile as your customers. We focus on tools, which allow you to have multichannel communication with clients. We reach out to your customers on many levels, using different channels not only during the actual transaction but also before and after to create a unique customer experience. We use the power of emotions, engagement, and rivalry. That is why our loyalty programs are so attractive to users. We care about your comfort by offering you comprehensive solutions, which are easy to implement and develop. They are perfectly matched, intuitive to use. They grant you an easy access to valuable information about your clients – thit is our recipe for your success. What possibilities are we talking about? Success contains an array of elements that build long-term loyalty. One of them is the use of high-tech. Discover the possibilities of beacon technology. Placing them in a shop or any other place enables you to communicate with your clients’ smartphones via microlocalization. Knowing their precise location, it can send them a personalized notification about a special offer, a discount or show a map with a route to a promoted item. The possibilities of using beacons are practically unlimited! Beacons are the new dimension of client communication. Flexible, mobile, personalized, maximally suited to the receiver’s needs. Beacons, just like all other Comarch solutions are created with customers in mind. Their engagement and activities in combination with our tools create the new meaning of loyalty. Comarch. The new dimension of loyalty.
Views: 22793 Comarch Services
COMARCH SFA Mobile Sales Force na iOS
Comarch SFA Mobile Sales Force - mobilna aplikacja dla przedstawicieli handlowych i medycznych dostępna jest także na system iOS. Wersja zarówno na iPhony jak i iPady w intuicyjny i przystępny sposób wspiera procesy sprzedażowe, umożliwia przygotowanie się do rozmowy z klientem, rejestrację kolejnych kroków wizyty handlowej, podsumowanie kontaktu czy raportowanie danych. Więcej: http://www.comarch.pl/handel-i-uslugi/sfa/mobile-sales-force/
Views: 1367 Comarch Services
Multi Cloud Services [EN]
With this video you will learn how to regain control of the multiple cloud platform environment in your company. Arche decided to use managed multi-cloud services from Comarch Infraspace group. The concept of this strategy is to use multiple cloud computing and storage options across several environments, provided by completely different vendors, in order to host an application or software.
Views: 18677 Comarch Services
Электронный Обмен Данными - Electronic Data Interchange - Comarch EDI
Comarch EDI. Простая в обслуживании платформа для всех бизнес-партнеров в цепочке поставок и не только. http://www.comarchedi.ru i http://www.comarchedi.com.ua
Views: 3768 Comarch Services
Comarch IT Outsourcing - Cost Effective
More: http://www.comarch.com/trade-and-services/our-solutions/comarch-ict/comarch-outsourcing-integration/
Views: 744 Comarch Services
Comarch Smart Analytics animation
Comarch Smart Analytics is a best-in-class analytical tool designed to improve loyalty programs by providing detailed business insights to customer data, leading to better, faster and more accurate decisions. This solution aggregates data from multiple sources, such as loyalty management systems, CRM, marketing campaign management, as well as recording and financial systems, income registration or controlling systems. http://www.comarch.com/trade-and-services/loyalty-marketing/smart-analytics/
Views: 2012 Comarch Services
Czym jest elektroniczny obieg dokumentów (ECM)?
Comarch ECM to narzędzie z obszaru Enterprise Content Management, które w kompleksowy sposób pozwala zapanować nad kapitałem informacyjnym przedsiębiorstwa zgromadzonym w dokumentach biznesowych. Uniwersalne narzędzie zapewnia przechwytywanie i archiwizację dowolnych dokumentów, pracę na nich, bezpiecznie wyszukiwanie oraz wsparcie procesów biznesowych z nimi skojarzonych. Comarch ECM zapewnia kompleksowe wsparcie dla procesów zakupowych (Procure--to-Pay), obsługi faktur (Accounts Payable), administracji HR, logistyki, obsługi umów, zarządzania dokumentacją firmy oraz wielu innych. Dowiedz się więcej na http://www.comarch.pl/handel-i-uslugi/ecm/
Views: 3700 Comarch Services
Trade promotion management in 96 seconds? Watch this
What’s Comarch SFA Trade Promotion Management? Some people say it’s a solution for effective planning and settling of your trade promotions. Some tell us it’s a convenient and extremely ergonomic tool. Some believe it’s cost-effective in the first place. What’s your opinion? More: http://www.comarch.com/trade-and-services/our-solutions/comarch-sfa/trade-promotion-management/
Views: 10960 Comarch Services
Professional IT services: Comarch Data Center, Network Operations Center
The offer of Comarch ICT supports the operation of companies in the financial and insurance sectors, the oil industry, companies as part of an international chain of retail sales, as well as many other major and minor individuals representing every sector of the market. Our solutions are dedicated to the growing number of industries, acquiring more and more reference clients. The Comarch ICT includes many different solutions and services that have evolved over the years (Data center services, IT outsourcing and IT integration services, network solutions, telecommunication solutions). More: http://www.comarch.com/trade-and-services/our-solutions/comarch-ict/
Views: 946 Comarch Services
Comarch Purchase 2 Pay Innovation 2017
L'evento “Comarch Purchase 2 Pay Innovation” di Milano fornisce l’opportunita’ di conoscere i nuovi trend e le nuove tecnologie applicate al processo Purchase to Pay.
Views: 312 Comarch Services
Comarch SFA – Sales Force Applications
Comarch SFA is a product group of mobile and web-based solutions designed to manage and streamline the processes around sales. http://www.sfa.comarch.com/
Views: 28515 Comarch Services
Supermarkets of the future 2/2
Supermarkety Przyszłości Comarch - Supermarkets of the future http://www.comarch.com/trade-and-services/
Views: 11158 Comarch Services
Customer is the key to your success in business
Building the loyalty between a firm and the end-goal customer is the basis of business success. Comarch offers you first-class tools, thanks to which you’ll be able to plan and execute effective campaigns, which allow you to obtain new customers and reach the existing ones: http://www.comarch.com/trade-and-services/loyalty-marketing/ Transcript We live in a world of communication – everything with everyone. How can you obtain precise knowledge about your customers from an informational chaos? Comarch solutions provide you with useful data on your customer and his behaviors – now and in the future. Your customers. Are you wondering how to connect them with your business? Meet Comarch tools. See what can you achieve with their help. We offer you first-class tools, thanks to which you’ll be able to plan and execute effective campaigns, which allow you to obtain new customers and reach to existing ones. We know how to bound the clients to their favorite brands. Building the loyalty between a firm and the end-goal customer is the basis of business success. We provide you with tools, which allow businesses to incorporate unique gamification components. We activate emotions! Thanks to our solutions you will receive diverse and essential data on your client. The knowledge about customers is your strength. Their emotions translate into real behaviors and measurable results. Customer. It’s the key to your success in business.
Views: 10877 Comarch Services
Comarch Master Data Management [PL]
Comarch EDI Master Data Management to certyfikowany katalog produktów GDSN, zapewniający efektywne zarządzanie danymi produktowymi. Producenci czy dystrybutorzy wprowadzają dane w jednym miejscu, w dogodny dla sie¬bie sposób, definiując które z tych danych są ogólnodostępne, a które dedyko¬wane dla danego klienta. Z drugiej strony odbiorcy danych (np. sieci handlowe, sklepy internetowe) mają dostęp do aktualnej informacji o produktach, które w szybki i łatwy sposób weryfikują. Integracja katalogu Master Data Management z platformą Comarch EDI zapewnia unikalne rozwiązanie, które gwarantuje najwyższą jakość danych – wszystkie dokumenty wymieniane elektronicznie są walidowane na podstawie aktualnych parametrów wprowadzonych do Comarch EDI Master Data Management (np. cen na fakturach). Więcej: http://www.comarch.pl/handel-i-uslugi/edi/katalog-produktow/
Views: 259 Comarch Services
Comarch SFA Mobile Sales Force for Android (EN)
Comarch SFA Mobile Sales Force - mobile application for sales and medical representatives is also available on the Android system. Both versions on smartphones and tablets support sales processes and enable preparation to customer's visit and registration its steps, summary or reporting, in an intuitive and user friendly way. More: http://www.comarch.com/trade-and-services/our-solutions/comarch-sfa/
Views: 1128 Comarch Services
Comarch Data Center - Today for Tomorrow
Comarch Data Center services are built with HPE Synergy and Intel infrastructure designed to combine the traditional and the new IT with the agility, speed and service continuity needed for modern applications. Learn more: https://www.comarch.com/trade-and-services/ict/data-center/
Views: 160185 Comarch Services
Case study: Comarch Loyalty Management implementation at Hudson’s Bay The Netherlands
The loyalty program for Hudson’s Bay, provided by Comarch, is built on the Comarch Loyalty Management (CLM) Platform and incorporates several innovative technologies such as proximity marketing and location-based services, in-store beacons, and the use of push notifications through the mobile application. Read more: https://www.comarch.com/trade-and-services/clients-success-stories/comarch-loyalty-management-implementation-at-hudsons-bay-company/
Views: 217471 Comarch Services
Comarch User Group 2016 - a unique networking event focused on digitization of contemporary businesses. The conference was held at one of the most prestigious and exclusive convention centers in Europe; the ICE Krakow Congress Centre located in the heart of historic Krakow.
Views: 764 Comarch Services
Comarch SFA Online Sales Support
Online Sales Support is a multifunctional web application designed to support work of sales managers, marketing managers and their business partners (distributors/stores). It enables a comprehensive communication, reporting, and sales processes automatization (orders, complains). The application works on notebook or desktop PC as well as on mobile devices (tablet). more: http://www.comarch.com/trade-and-services/sfa/online-sales-support/
Views: 4116 Comarch Services
Comarch Foresight Series 2018
Comarch Foresight Series 2018 was an exclusive cross-sector event, engaging the Service, Telecom, Finance, Healthcare and ERP industries. At Indiana’s French Lick Hotel we hosted top-level decision-makers from among our most important global current and prospective clients. Comarch also thought about entertainment, arranging for our guests to attend the famous Kentucky Derby, known as "the most exciting two minutes In sports", it is one of the oldest events of its kind in the United States.
Views: 150 Comarch Services
Comarch User Group 2017
This year’s conference addressed challenges for B2B and B2C sectors with opportunities to learn both from case studies and peers about topics such as customer experience in the omnichannel environment, smart solutions & smart places, Big Data, machine learning etc.
Views: 887 Comarch Services
Comarch - your partner in the digital era
COMARCH specializes in the design, implementation and integration of advanced IT solutions for loyalty programs, exchange of electronic documents and business information, sales process management with support systems and mobile applications, management of document flow of a company and provides efficient and reliable services in the area of IT infrastructure management. more: http://www.comarch.com/trade-and-services
Views: 4965 Comarch Services
The Future of Customer Care - Comarch ECM
Improved client service quality, higher customer satisfaction and case processing transparency at your fingertips. More: http://www.comarch.com/trade-and-services/ecm/customer-care/ and http://www.comarch.com/trade-and-services/ecm/ What is Comarch ECM Customer Care software? Comarch ECM Customer Care synchronizes communication channels to meet clients’ needs in the fields of: new service activation, purchase confirmation, managing discounts, correspondence and complaints. The system has a clear and user friendly interface. The built in workflow mechanism allows A to Z case management. Power-users gain the additional benefit of full process automation, case indexation and priority control. The system also streamlines Key Performance Indicator assessment. COMARCH ECM Customer Care guarantees improved client service quality, higher customer satisfaction and transparency. …as well as raising call center efficiency and facilitating communication between technical, consulting, financial and legal departments. Comarch is based in Cracow, Poland. From here, our world-class developers and supportive customer service bring you the key to successfully managing Customer Care document processing in your organization. Comarch – excellence and efficiency in Enterprise Content Management.
Views: 9005 Comarch Services
Comarch Campaign Management: the customer journey begins here
Marketing campaigns are like journeys. Before starting one, you need to have a timeframe, goals and an idea of how to achieve those goals on schedule. The same mechanisms are important to marketing strategy. Learn more about Comarch comprehensive solution for all organizations that conduct marketing activities: http://www.comarch.com/trade-and-services/loyalty-marketing/campaign-management/ Transcript Marketing campaigns are like journeys. Before starting one, you need to have a timeframe, goals and an idea of how to achieve those goals on schedule. The same mechanisms are important to marketing strategy. Marketing managers are focused on delivering the message to the right audience at the right time, through the right communication channel. Those are their goal, time and a type of transport. To create the best marketing tool, we referred to the challenges of modern marketers. Marketing managers need solutions that help them along their journey: solutions that help them reach their destination quickly, trouble-free, comfortably while fulfilling all of the traveler’s requirements. They need a comprehensive strategy which involves technology and tools used to understand the behavior and needs of individual customer. Which are evolving continuously. That is why Comarch created a comprehensive solution for all organizations that conduct marketing activities. With Comarch Campaign Management marketers can easily automate campaigns through customer journeys based on their interactions. It helps you plan, design, manage, and run effective multi-channel marketing campaigns. The solution provides best-in-class capabilities including: interactive marketing calendar, multi-stage campaign planning, task workflows. The system supports: budget tracking, customer targeting, campaign testing. It helps you coordinate omni-channel communication. Comarch Campaign Management makes work easier, with automated actions, response monitoring and campaign performance reporting. It also simplifies the planning process and unifies collaboration across the entire marketing team! The solution supports management, automates execution and enables tracking and measuring campaign performance. All of this is essential because everyone has the same goal in mind. Everyone aims for success. Which yields measurable effects: growing numbers of customers, a wider reach of social media, and reaching Key Performance Indicators. Comarch. The customer journey begins here.
Views: 8934 Comarch Services
Advantages of IBM Power Platform Servers hosted at Comarch
Views: 280 Comarch Services
Comarch SFA (DE)
Breit gefächerte Strukturen mit zahlreichen mobilen Mitarbeitern, wie Vertriebs- und Außendienstmitarbeitern, Handelsvertretern und Monteuren, bedeuten eine organisatorische Herausforderung bzgl. Terminabsprachen, Besprechungsanfragen, Verfügbarkeit der Mitarbeiter am Unternehmensstandort etc. Häufig gibt es zudem Mitarbeiterrotationen. Um den Gegebenheiten gerecht zu werden, wird ein Tool benötigt, welches einerseits die Kontrolle der verzweigten Vertriebs- bzw. Servicestruktur ermöglicht und andererseits Kollegen im Außen- und Kundendienst unterstützt. http://www.comarch.de/edi/ergaenzende-edi-produkte/vertriebsautomation/
Views: 962 Comarch Services
Comarch Data Center & Comarch Network Operations Center (EN)
Comarch Data Center is an alternative to the extension of a company's own resources. It allows you to benefit from the use of specially designed facilities without having to build them or create a costly technical infrastructure. More: http://www.comarch.com/trade-and-services/ict/data-center/ Comarch Network Operations Center (NOC) is a comprehensive solution which provides outstanding technical support for all types of businesses and institutions. Thanks to its advanced functions, along with its automated and reliable system to monitor IT environments, this new Comarch service provides instrumental support for both administrators and IT managers. More: http://www.comarch.com/trade-and-services/ict/network-operations-center/
Views: 671 Comarch Services
The Journey Making Of - Comarch 360 video
Download our app: - Android: https://play.google.com/store/apps/details?id=pl.comarch.thejourney - iOS: https://itunes.apple.com/us/app/the-journey-comarch/id1204720461?l=pl&ls=1&mt=8
Views: 271 Comarch Services
Comarch User Group 2018
More than 250 IT managers from all over the world took part in this year's edition of Comarch User Group 2018. Organised by Comarch, manufacturer of advanced IT systems, for more than ten years now, the conference brings together representatives from the largest global corporations. This year, it hosted guests from all continents. The two-day international conference, held under the slogan of DISCOVER INNOVATIONS – SHARE EXPERIENCES, included lectures and workshops devoted to marketing campaign management, telecommunications business models, and the use of IT systems in the management of financial products and services for individual and corporate clients. #comarch #cug2018
Views: 31 Comarch Services
Outsourcing - ryzyko czy korzyści? - Wywiad z Piotrem Dyrem, Accounting Plaza
Ryzyka możemy podzielic na 2 rodzaje -- rzeczywiste i wyimaginowane wynikające z niewiedzy i braku doświadczenia osob zastanawiających się nad outsourcingiem. Ryzyka prawdziwe -- to wybor odpowiedzniejgo partnera, odpowiednie przygotowanie umowy, zarzadzanie projektem,zmiana mentalności. do wyimaginowanych zaliczyłbym obawe kierownikow nad utrata kontroli nad tym co się będzie działo w informatyce. Uwazam ze jest to zludne ryzyko.' -- mowi Piotr Dyr, IT Manager, Accounting Plaza Central Europe
Views: 815 Comarch Services

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